Keystone GovTech

Services

Four service areas focused on the workflows that matter most to public agencies.

Engage us on a single service, or combine them into a broader modernization roadmap. Every engagement starts with a short, no-pressure discovery conversation.

01

AI Document & Workflow Automation

Convert paper- and PDF-based processes into digital workflows that route themselves.

Permits, licenses, benefits applications, incident reports — the paperwork agencies rely on rarely moves at the speed residents or staff need. We digitize these processes end-to-end using AI-powered data extraction, validation, and routing.

The result is fewer keystrokes, faster turnaround, and a clear audit trail. Staff spend their time on judgment calls, not retyping fields from a scanned PDF.

What you get

  • Automated intake from paper, PDF, and email submissions
  • AI extraction with human-in-the-loop review for exceptions
  • Routing to the right reviewer with full status tracking
  • Integration with existing case management and record systems
02

Citizen-Facing Portals & Online Forms

Modern, mobile-friendly portals residents can actually use.

We build accessible, mobile-first portals and online forms so residents can submit requests, apply for services, and track status without picking up a phone. Every experience is designed to WCAG accessibility standards and tested on the devices constituents actually own.

Where useful, portals integrate with your existing systems of record so staff continue working in the tools they already know.

What you get

  • Mobile-friendly, WCAG-accessible forms and status pages
  • Fewer walk-ins, phone calls, and repeat inquiries
  • Email and SMS updates that reduce staff follow-up
  • Integration with existing permitting, licensing, or CRM tools
03

Data Dashboards & Reporting

Turn scattered spreadsheets and exports into clear leadership dashboards.

Most agencies already have the data they need — it just lives in spreadsheets, departmental databases, and monthly exports. We connect those sources into dashboards leadership can actually use, and reports that support both internal decisions and public transparency.

Typical examples include permit volume and backlog, service response times, program participation, and outcome metrics.

What you get

  • Executive dashboards that update automatically
  • Faster monthly, quarterly, and legislative reporting
  • Public-facing transparency views where appropriate
  • Works with data you already have — no warehouse project required
04

Security & Resilience (with Partners)

Practical starter packages delivered alongside specialized security partners.

Small and mid-sized agencies rarely have a full internal security team. We deliver right-sized security starter packages — hardening, monitoring, backup, and incident readiness — in partnership with vetted specialists.

The goal is measurable risk reduction: fewer easy-to-exploit gaps, tested backups, and a clear plan for the day something goes wrong.

What you get

  • Baseline hardening for identity, endpoints, and cloud accounts
  • Monitoring and alerting with a defined response path
  • Tested backup and recovery procedures
  • Incident-response runbook and tabletop exercise

Not sure where to start?

Book a discovery call and we'll help you scope it.

We'll walk through your current process, listen for the highest-leverage opportunities, and send back a short written summary — whether or not you decide to work with us.